Still, I wonder if social mia is a piece of cake for everyone. Within this municipality of 2000+ employees, Carin has had to do a lot of missionary work. For example, two years ago she went to the slippery conditions coordinator (slippery roads, .) and suggest that he start tweeting. He said he really didn’t canada bulk sms packages have the time for that, because he works with extreme peaks and troughs. A year later he came back to that and Carin help him with a number of standard tweets to start with.
It is my ambassadorial work that there are now ambassadors. More people within the organization now have a better feel for the mium and are prepar to stretch their existing procures. The way we have it now, it fits perfectly with our resources. We are doing quite well compar to other municipalities and I am proud of that.”
Everyone will notice the impact of social mia
Carin sees it as her main challenge to make everyone from top to bottom aware of the fact that social mia is here to stay. Sooner or later it will have an effect on everyone: “By knowing a bit more about it with training, coaching and success stories, people are prepar to deal with it in the right way.”
There are no rules of what is allow/not allow. According to Carin, it is common sense: “Use your common sense and think: what would you not say in public in a crowd bar? Broadly speaking, we are not a municipality that strictly prohibits things. We advise more to consult a colleague when in doubt, which I still do myself. And in my view of the mium, you cannot get by with standard answers. I am working on a new policy vision after a year and a half in this position, because clean email everything changes so much in a short time.”What do you recommend
Webcare example from the municipality of Eindhoven in response to a tweet from a citizen
“Well, they us that for two weeks at most before they start working in their own language. This was a great success during the last severe winter! Although they were afraid of complaints, they mainly receiv thank yous and valuable tips about slippery locations. The number programmatic advertising across channels and devices of followers increas and many people tweet in the morning: ‘Nice that the cycle path was clean!’. This appreciation also makes the work a lot more fun. And these kinds of stories do help, yes.